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Editorial & corrections
Report a broken link, changed formula, inaccurate shade detail or retailer information that needs updating.
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Request access to or correction of personal information held by K-Beauty, or ask a question about our privacy practices.
Email privacyShopping support
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View retailer links →What to include
Please include the relevant page or product, the issue or request, and supporting information where useful. Do not send payment-card details, passwords or unnecessary sensitive information.
Response time
We aim to respond to genuine enquiries within five New Zealand business days. Complex privacy or correction requests may take longer.